Sys.Lab

سياسة الخصوصية

كيف نحمي خصوصيتك

تقدم  Sys.Lab العديد من الخدمات من تقديم دورات تدريبية حول واجهة برمجة التطبيقات وتطوير تطبيقات رقمية للتحول الرقمي للأعمال. وكجزء من تشغيل هذه الخدمات، نقوم بجمع البيانات عنك وعن عملك. هذه البيانات ليست ضرورية لتشغيل خدماتنا فحسب، بل إنها أيضًا بالغة الأهمية لسلامة خدماتنا وجميع مستخدمينا. تشرح هذه السياسة المعلومات التي يتم جمعها، ولماذا يتم جمعها، وكيف نستخدمها.

المعلومات التي نجمعها

يتم توفير معظم البيانات الشخصية التي نجمعها بشكل مباشر من قبل المستخدمين عند تسجيلهم واستخدامهم لخدماتنا. نقوم بجمع الاسم الكامل ورقم الهاتف ومعرف البريد الإلكتروني والموقع والمسمى الوظيفي.

بيانات الحساب والاتصال:

عندما تقوم بالتسجيل على موقعنا الإلكتروني لاستخدام أحد منتجاتنا، أو للاشتراك في إحدى خدماتنا (تطبيق قابل للتخصيص) أو ملء أحد نماذج الاتصال الخاصة بنا، فإنك تقدم لنا طواعية بعض المعلومات. وعادةً ما يتضمن ذلك اسمك الكامل واسم شركتك وعنوان بريدك الإلكتروني وأحيانًا رقم هاتفك وعنوانك البريدي (عندما تكون هناك حاجة إلى فاتورة أو تسليم) وقطاع عملك واهتمامك بـ Sys.Lab.

بيانات المتصفح:

عندما تزور موقعنا الإلكتروني وتصل إلى خدماتنا عبر الإنترنت، فإننا نكتشف لغة متصفحك وموقعك الجغرافي ونخزنهما من أجل تخصيص تجربتك وفقًا لبلدك واللغة المفضلة لديك. كما تسجل خوادمنا بشكل سلبي ملخصًا للمعلومات التي يرسلها متصفحك  ل أغراض إحصائية وأمنية وقانونية: عنوان  IP الخاص بك، ووقت وتاريخ زيارتك، وإصدار المتصفح والمنصة، وصفحة الويب التي أحالتك إلى موقعنا الإلكتروني.

يمكن أيضًا استخدام متصفحك لتخزين واسترجاع بيانات جلستك الحالية، بمساعدة ملف تعريف ارتباط الجلسة.

كيف نستخدم هذه المعلومات

بيانات الحساب والاتصال:

نستخدم معلومات الاتصال الخاصة بك من أجل تقديم خدماتنا، والرد على طلباتك، ولأسباب تتعلق بالفوترة وإدارة الحساب. كما يجوز لنا استخدام هذه المعلومات لأغراض التسويق والاتصال (تأتي رسائلنا التسويقية دائمًا مع طريقة تتيح لك إلغاء الاشتراك في أي وقت). كما نستخدم هذه البيانات في شكل مجمع/مجهول المصدر من أجل تحليل اتجاهات الخدمة.

إذا قمت بالتسجيل للمشاركة في حدث منشور على موقعنا الإلكتروني، فقد نقوم بنقل اسمك وعنوان بريدك الإلكتروني ورقم هاتفك واسم شركتك إلى منظمنا المحلي ورعاة الحدث لأغراض التسويق المباشر ومن أجل تسهيل الاستعدادات والحجز للحدث.

إذا أعربت عن اهتمامك باستخدام  Sys.Lab أو طلبت بطريقة أخرى أن يتواصل معك أحد مقدمي خدمات Sys.Lab، فقد نقوم أيضًا بنقل اسمك وعنوان بريدك الإلكتروني ورقم هاتفك واسم شركتك إلى فريق إدارة علاقات العملاء لدينا، لغرض الاتصال بك لتقديم المساعدة والخدمات المحلية.

بيانات المتصفح:

يتم تحليل هذه البيانات المسجلة تلقائيًا بشكل مجهول من أجل الحفاظ على خدماتنا وتحسينها. قد يتم أيضًا استخدام  Google reCAPTCHA لأغراض أمنية، وذلك لمنع إساءة استخدام خدماتنا. في هذه الحالة، نقوم فقط بمعالجة النتيجة المجهولة التي يحددها  reCAPTCHA بناءً على متصفحك وجهازك. لن

نقوم بربط هذه البيانات ببياناتك الشخصية إلا عندما يقتضي القانون ذلك أو لأغراض أمنية، إذا انتهكت سياسة الاستخدام المقبول لدينا.

الوصول إلى معلوماتك الشخصية أو تحديثها أو حذفها

بيانات الحساب والاتصال:

لديك الحق في الوصول إلى البيانات الشخصية التي قدمتها لنا سابقًا وتحديثها. يمكنك القيام بذلك في أي وقت عن طريق الاتصال بنا مباشرة. سنتخذ جميع الخطوات المعقولة لحذف معلوماتك الشخصية بشكل دائم، باستثناء الحالات التي يُطلب منا فيها الاحتفاظ بها لأسباب قانونية (عادةً لأسباب إدارية أو فواتير أو إعداد تقارير ضريبية).

حماية

نحن ندرك مدى أهمية وحساسية بياناتك الشخصية، ونتخذ عددًا كبيرًا من التدابير لضمان معالجة هذه المعلومات وتخزينها بشكل آمن والحفاظ عليها من فقدان البيانات والوصول غير المصرح به.

الاحتفاظ بالبيانات

بيانات الحساب والاتصال:

سوف نحتفظ بهذه البيانات فقط طالما كان ذلك ضروريًا للغرض الذي تم جمعها من أجله، كما هو موضح في هذه السياسة، بما في ذلك أي فترة احتفاظ قانونية، أو طالما كان ذلك ضروريًا للقيام بترويج مشروع ومعقول لمنتجاتنا وخدماتنا.

بيانات المتصفح:

يجوز لنا الاحتفاظ بهذه البيانات لمدة أقصاها 12 شهرًا، ما لم تكن هناك حاجة إلى الاحتفاظ بها فيما يتعلق باهتمام مشروع يتعلق بأمن خدماتنا أو أدائها، أو حسبما يقتضيه القانون. يتم الاحتفاظ بأي معلومات جلسة على جانب الخادم لمدة 3 أشهر فقط عندما يتم استخدامها بنشاط، وإلا يتم التخلص منها بعد 7 أيام.

الإفصاح عن الطرف الثالث

باستثناء ما تم ذكره صراحةً أعلاه، فإننا لا نبيع أو نتاجر أو ننقل بياناتك الشخصية إلى أطراف ثالثة. يجوز لنا مشاركة أو الكشف عن معلومات مجمعة أو مجهولة الهوية، لأغراض البحث، أو لمناقشة الاتجاهات أو الإحصائيات مع أطراف ثالثة.

كوكيز

ملفات تعريف الارتباط هي أجزاء صغيرة من النص ترسلها خوادمنا إلى جهاز الكمبيوتر أو الجهاز الخاص بك عند الوصول إلى خدماتنا. يتم تخزينها في متصفحك ثم إرسالها لاحقًا إلى خوادمنا حتى نتمكن من تقديم محتوى سياقي. بدون ملفات تعريف الارتباط، سيكون استخدام الويب تجربة أكثر إحباطًا. نستخدمها لدعم أنشطتك على موقعنا. تُستخدم ملفات تعريف الارتباط أيضًا لمساعدتنا في فهم تفضيلاتك بناءً على النشاط السابق أو الحالي على موقعنا (الصفحات التي زرتها) ولغتك وبلدك، مما يتيح لنا تقديم خدمات محسّنة لك. نستخدم ملفات تعريف الارتباط أيضًا لمساعدتنا في تجميع البيانات المجمعة حول حركة المرور على الموقع والتفاعل معه حتى نتمكن من تقديم تجارب وأدوات أفضل للموقع في المستقبل.

تحديثات السياسة

يجوز لنا تحديث سياسة الخصوصية هذه من وقت لآخر، وذلك لتوضيحها، أو لتعكس أي تغييرات تطرأ على موقعنا الإلكتروني، أو للامتثال للالتزامات القانونية. يشير ذكر “آخر تحديث” في أعلى السياسة إلى آخر مراجعة، وهو أيضًا تاريخ سريان تلك التغييرات. نمنحك إمكانية الوصول إلى الإصدارات المؤرشفة من هذه السياسة، حتى تتمكن من مراجعة التغييرات.

الاتصال بنا

إذا كان لديك أي سؤال بخصوص سياسة الخصوصية هذه، أو أي استفسار حول بياناتك الشخصية، يرجى التواصل معنا عبر  www.Systemslab.io أو الاتصال بنا عبر البريد الإلكتروني على  info@zersallc.com

Effective Date: December 6, 2023

Data Privacy Contact: legal@zersallc.com

Our Commitment to Privacy

Zersa LLC and our subsidiaries and affiliates are firmly committed to preserving your privacy. To better protect your privacy, we provide this privacy statement (“Statement”) explaining our online information practices and the choices you can make about the way your information is collected and used. To make this Statement easy to find, we make it available on our homepage, on the corporate information portion of our website and at every point where personally identifiable information may be requested.

We reserve the right to amend this Statement from time to time and will update the Website with the most recent version of this Statement. It is your responsibility to review this Statement to ensure that you are familiar with the most current provisions. If any changes are material, we may provide additional notice and/or opportunity to “opt-in” as appropriate.

Scope of this Statement

This Statement applies to the www.zersallc.com website, including all sub-pages and any amendments to the site (the “Website”). This Statement also applies to all software, SaaS and services we offer through our Website, including free trials of our software, review our products and requests to receive materials (collectively referred to as the “Services”).

This Statement does not apply to any website, product or service of any third-party company even if the website links to or from our Website. We do not operate or control those websites, products or services and are not responsible for the privacy policies or the content of these other websites. You should check the policy statement of these other websites to determine whether you wish to share your personal information with them.

By using our Website, you are accepting our practices as described in this Statement. Your continued use of the Website will signify acceptance of this Statement.

The Information We Collect

This Statement applies to all information collected or submitted on the Website. Based on the activity you perform on Website, we collect different types of information. Personal Information refers to any information that can be used to identify a specific person, or any information (e.g. IP address) that is linked to a specific person. Personal Information does not include information that has been aggregated or made anonymous such that it can no longer be reasonably associated with a specific person. On some pages, you can register to receive Services. The types of Personal Information collected at these pages are:

  • Name
  • Title
  • Company
  • Address
  • Email address
  • Phone number

We use this information to:

  • To provide the Services and personalize your experience
  • To communicate with you about the Services
    • To market, promote and drive engagement with the Services
    • Customer support
    • For safety and security
    • To protect our legitimate business interests and legal rights

Our site uses cookies to keep track of your visits and requests and to save your registration information including name, address, phone number and email address so you don’t have to re-enter it each time you visit our site. The following information is stored in cookies and our webserver logs about any visits to our Website:

  • Your IP address
  • The type of Internet browser and the operating system of the computer you use to access the site
  • The date and time you visit the site
  • The pages you visit on the site
  • If you linked to our site from another website, and the address of that website
  • If you linked to the site from a search engine, the address of that search engine and the search term you used.

We use this information to help identify you and your session, to gather broad demographic information, to help diagnose problems with our server, to measure web traffic and usage activity on our Website and to administer our Website.

The Way We Use Information

We use the information you provide about yourself when placing a request for a Service to provide you with the Service.  We use email addresses to answer the email we receive and to process your request.  We use phone numbers to contact you to follow up on your request.  We may also use the information you provide to further contact you to discuss your interest in our company, the Services that we provide, and send you information regarding our company and partners such a promotions and events. We do not share any of this information with outside parties except to the extent necessary to provide the Service (for instance, a request for information pertaining to an zersa partner).

You can register with our Website if you would like to receive our newsletter as well as updates on our new products and services. Each newsletter contains an unsubscribe link should you wish to no longer receive the newsletter. You will not be added to any zersa email list, or any other mailing list, without your consent (identified as a radio option button on the form, which by default is set to OFF).

We use non-identifying and aggregate information to better design our website and advertising campaigns. For example, we may calculate that X number of individuals visited a certain area on our website, or that Y number of people resulted in requesting information, and Z number did not, but we do not share any information with advertising or marketing firms that could disclose anything that could be used to identify those individuals.

Sharing and Disclosure of Information

Zersa does not sell or rent your Personal Information to marketers or third parties.

We may share your Personal Information with trusted third parties who are integral to the operation of our Website and Services including Zersa partners, payment processors, verification services, as well as any third parties that you have directly authorized to receive your Personal Information.

We may store your Personal Information in locations outside the direct control of Zersa, for instance, on servers or databases co-located with hosting providers.

We may disclose your Personal Information to law enforcement, government officials, or other third parties if we are compelled to do so by subpoena, court order or other legal process.  We must do so to comply with laws, statutes, rules or regulations, or if we believe in good faith that the disclosure is necessary to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our terms and conditions.

We share information we have about you with Fortive, our parent company and other Fortive corporate affiliates in order to operate and improve products and services and to offer other Fortive-affiliated services to you. This includes companies listed here.

We may share or transfer information we collect under this privacy policy in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. You will be notified via email and/or a prominent notice on the Services if a transaction takes place, as well as any choices you may have regarding your information.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Choice and Opt-Out

You can elect not to provide Personal Information, but this may limit your ability to use our Services. You can also opt-out of email communications by clicking on the unsubscribe link included in such communications.

You may wish to opt out of having cookies set in your browser by deleting all cookies and disallowing further acceptance of cookies. Note that disabling cookies on your browser prevents us from tracking your activities in relation to the Website and Services. This may also disable many of the features available through our Websites and Services.

Our Commitment to Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Our Commitment to Children’s Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 18, and no part of our website is structured to attract anyone under 18. If we learn that we have inadvertently collected personal Information for a child under 18, we will delete that information as quickly as possible.

Online Forums

The Website may make chat rooms, forums, message boards, and/or news groups available to its users. These are public venues and any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose information on these venues.

We do not want to receive confidential or proprietary information from you through these online forums or other areas of our Website. Please note that any information or material sent to us will be deemed NOT to be confidential. By sending us any information or material, you grant us an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that we are free to use any ideas, concepts, know-how or techniques that you send us for any purpose. However, we will not release your name or company’s name or otherwise publicize the fact that you submitted materials or other information to us unless: (a) we obtain your permission to do so, (b) we first notify you with the materials or other information you submit to a particular part of this Website will be published or otherwise used with your identifying information on it; or (c) we are required to do so by law.

Third-Party Vendor Advertising

Third party vendors, including Google, show Zersa ads on sites on the internet. Third party vendors, including Google, use cookies to serve ads based on a user’s prior visits to Zersa website. These ads are based on Google’s use of cookies.

To opt-out of interest-based advertising by participating companies in the following consumer choice mechanisms, please visit:

In the mobile environment, most mobile operating systems offer device-based opt-out choices that are transmitted to companies providing interest-based advertising. To set an opt-out preference for a mobile device identifier (such as Apple’s IDFA or Android’s GAID), visit the device manufacturer’s current choice instructions pages, or read more about sending signals to limit ad tracking for your operating system here: http:/www.networkadvertising.org/mobile-choices.

Please note that these settings must be performed on each device (including each web browser on each device) for which you wish to opt-out, and if you clear your cookies or if you use a different browser or device, you will need to renew your opt-out preferences.

EU Data Protection Directive Considerations

European Union (EU) law allows personal data to flow outside the EU only if there is an adequate level of protection in the country of destination or if a number of specific exceptions apply. On December 20, 2001, the European Commission recognized that the Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) provides adequate protection for certain personal data transferred from the EU to Canada. This will allow EU operators to send certain personal data to recipients in Canada subject to the Canadian Act, without additional safeguards being needed to meet the requirements of the EU Data Protection Directive. For more information, visit:

https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection/adequacy-decisions_en

European Union, Switzerland, and United Kingdom Resident Data Subject Rights

We respect your rights and control over your personal data. You may exercise any of the following rights by using this web form, or emailing us at legal@zersa.com. Please note that we may ask you to verify your identity for security purposes before taking further action on your request.

  • Right of Access – the right to be informed of and request access to the personal data we process about you;
  • Right to Rectification – the right to request that we amend or update your personal data where it is inaccurate or incomplete;
  • Right to Erasure – the right to request that we delete your personal data;
  • Right to Restrict – the right to request that we temporarily or permanently stop processing all or some of your personal data;
  • Right to Object – the right, at any time, to object to us processing your personal data on grounds relating to your particular situation; the right to object to your personal data being processed for direct marketing purposes; and
  • Right to Data Portability – the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service.

California Consumer Privacy Act Considerations

This Privacy Notice applies to Zersa collection and use of United States Residents’ Personal

Information, particularly where such use or collection is governed by the California Consumer Privacy Act.  Although the CCPA applies to Personal Information of individuals that are residents of California, Zersa may as a courtesy extend some of the CCPA’s requirements to the Personal Information of residents of the United States of America more broadly.

Please read this Privacy Notice carefully because it provides important information and explains your rights. Please visit this website from time to time, as we may update our notice for changes in the law or our data practices.  If you have any questions or concerns, or wish to exercise your privacy rights, we invite you to contact us by any of the methods listed at the bottom of this Privacy Notice.

If you have provided your Personal Information to Zersa when communicating or transacting with us on behalf of your employer or another business, you can exercise the following rights:

Your Right to Request Disclosure Of Information We Collect And Share About You

We are committed to ensuring that you know what information we collect about you.  You can submit a request to us for the following information, with respect to Personal Information we have collected:

  • The categories of Personal Information we’ve collected about you.
  • The categories of sources from which we collected the Personal Information.
  • The business or commercial purposes for which we collected or sold the Personal Information.
  • The third parties with whom we shared the information.
  • The specific pieces of information we collected.

Your Right to Ask Us Not To Sell Your Personal Information

Zersa does not sell or rent your Personal Information to marketers or third parties.

We Are Committed to Honoring Your Rights

We are committed to providing Consumers control over their Personal Information.  If you exercise any of the rights explained in this Privacy Notice, we will continue to treat you fairly.

How do we keep your Personal Information secure?

We implement and maintain reasonable security appropriate to the nature of the personal information that we collect, use, retain, transfer or otherwise process.  Our reasonable security program is implemented and maintained in accordance with applicable law and relevant standards as outlined in the report issued by the California Attorney General in February 2016, available at https://oag.ca.gov/sites/all/files/agweb/pdfs/dbr/2016-data-breach-report.pdf.  Specifically, among other safeguards, our reasonable security program implements and maintains all 20 of the Center for Internet Security’s Critical Security Controls for Effective Cyber Defense identified in Appendix A of the California Attorney General Report. As noted in that report, “there is no perfect security,” and reasonable security is a process that involves risk management rather than risk elimination.  While we are committed to developing, implementing, maintaining, monitoring and updating a reasonable information security program, no such program can be perfect; in other words, all risk cannot reasonably be eliminated. Data security incidents and breaches can occur due to vulnerabilities, criminal exploits or other factors that cannot reasonably be prevented.  Accordingly, while our reasonable security program is designed to manage data security risks and thus help prevent data security incidents and breaches, it cannot be assumed that the occurrence of any given incident or breach results from our failure to implement and maintain reasonable security.

Requests for Specific Pieces of Personal Information

We will ask you for at least three pieces of Personal Information and endeavour to match those to information we maintain about you.  Additionally, we require that you provide a declaration attesting to your identity, signed under penalty of perjury.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request.  We will notify you to explain the basis of the denial.  Additionally, we will treat the request as one seeking disclosure of the categories of Personal Information we have collected about you and endeavour to verify your identity using the less-stringent standards applicable to such requests.

Requests for Categories of Personal Information Collected About You 

We will ask you for at least two pieces of Personal Information and endeavour to match those to information we maintain about you.

If we are unable to verify your identity with the degree of certainty required, we will not be able to respond to the request.  We will notify you to explain the basis of our denial.

How to Contact Us

Should you have other questions, complaints or concerns about our privacy practices, or wish to exercise your rights under the California Consumer Privacy Act, submit a request using this web form, or send us email at call us an email legal@zersallc.com ,call us toll-free at (844) 981-1525, or contact our Data Privacy Officer, Clay Hughes, via phone at 416-599-6009.